Green Goat understands the need to have a simple postage solution which is why we are proud to offer a flat postage rate.
All parcels regardless of size are at a low rate of $10.95 via Australia Regular Post or Fastway Couriers, whichever is the most efficient option. Green Goat understands that your delivery may also be urgent so we have introduced a flat rate express post of $15.95.
Please be aware that you may need to sign to collect your parcel. In the event that you are not home a calling card will be left and your parcel can be collected from your nearest post office. Alternatively you may wish to consider having your parcel directed to a work address or leave specific delivery instructions in the comments field during checkout. For example: Please leave parcel at back door.
Please allow 1-5 business days delivery time.
Yes! We are happy to dispatch parcels overseas. We feel that everyone should have access to our gorgeous range of quality toys, gifts and clothes. That is why we are proud to offer a very competitive flat international rate of $30.00.
Please allow 5 - 10 business days delivery time.
At Green Goat we take great pride in packaging items so they are not damaged in transit. In the unlikely event you have received a parcel that is damaged please contact us immediately on 02 6009 5059 or firstname.lastname@example.org
We will request a photo of the damage and promptly offer a replacement. Should the exact replacement be unavailable we will contact you and arrange a refund or a credit for the equivalent purchase amount.
In the event that Fastway Couriers or Express Post is used we are able to track and trace your item and check on its whereabouts. If it is reported as missing we will replace your item at no extra charge. If standard Australia Post is used or specific delivery instructions are left to leave the parcel unsigned we regret that we are unable to replace your parcel free of charge.
Green Goat reserves the right to change the above rates without notice.